Pleasant and friendly

All too often people only take the time to complain and write letters when they are dissatisfied with services provided to them. My family and I, however, feel that when people make a sincere effort to satisfy the customer it should be immediately acknowledged. Therefore, we would like to take this opportunity to point out how pleased we were dealing with Simin Adham, especially with this most difficult seller and picky mortgage underwriter. Simin is not only pleasant and friendly to work with, but she is also very knowledgeable and knows the ways to get things accomplished as fast and conveniently as possible. Furthermore, Simin takes time to return phone calls and leaves an open line of communication as the as the negotiations and paperwork progress, while all the time keeping up with important dates/deadlines and schedules. Therefore, we would like to take this opportunity to say Thank you to Simin … a real asset to the real estate industry.